Support
Producer Support
Include Mac and companion versions, device models, OS versions, connection type, capture hardware, audio path, and recording destination.
Before contacting support
Include Mac and companion versions, device models, OS versions, connection type, capture hardware, audio path, and recording destination.
Contact
Email support@strollininteractive.com. Never send passwords, one-time codes, or full financial information.
Response expectations
Support is provided on a reasonable-efforts basis. Response times may vary during testing and early launch periods.