Consent first
Review only the devices, folders, drives, accounts, or categories the customer has approved.
Data Handling
Customer files deserve careful handling.
This page describes the intended data-handling posture for Strollin Interactive service workflows: calm, limited, consent-based, and focused on the customer’s stated goal.
Handling principles
Simple rules for sensitive workflows.
These principles should guide Photo Handoff, File Handoff, and any future hands-on customer data service.
Minimum access
Handle the least amount of personal data needed to complete the requested transfer, organization, or review.
No unnecessary copies
Avoid retaining customer files unless explicitly needed and agreed to for the service.
Customer verification
Encourage the customer to review transfer results, folder structure, and important files before considering the job complete.
Do not email
Keep credentials out of messages.
Customers should not send passwords, Apple ID credentials, verification codes, private documents, or sensitive files through normal email. If account access becomes part of a service workflow, it should be handled directly and carefully with consent.